Accepting client payments

Tyzra connects to your own Stripe account. Clients pay you directly, and Tyzra takes no cut. Stripe's own processing fees apply.

Connect your Stripe account

On the Payments page:

• Connect existing Stripe if you already take payments on Stripe, authorise your existing account. Everything stays in one place, and you can import your current subscriptions (below).
• Create a new Stripe account if you're new to Stripe. Stripe takes you through its own setup (identity and bank details).

Tyzra never sees your bank details or holds your money.

Create packages

A package is what you sell: a name, a price, and either a monthly subscription or a one-off payment. Attach a check-in form, workout plan and meal plan to any package, and they're set up for the client when someone buys.

A package's price can't be edited: to change it, archive the package and create a new one. Existing subscribers keep the price they signed up at.

Share the payment link

Every package has a payment link (Copy link on the Payments page) you can put in your Instagram bio, DMs, or website. The checkout is hosted by Stripe (cards, Apple Pay, Google Pay) and supports discount codes you create in your Stripe dashboard.

What happens when someone pays

1. Stripe confirms the payment.
2. Tyzra emails them your invite, with the package's form and plans attached.
3. They accept, fill in your intake if you have one, and appear on your roster.

If your plan's client limit is full or the buyer already has an account, the payment is recorded as Needs action so you can sort it out by hand, and nobody's money goes missing.

Managing subscriptions

From the Payments page you can pause (stops collecting payment, e.g. a client's holiday), resume, or cancel (at the period end) any subscription. Clients can manage their own card details and invoices via Manage subscription in their portal menu. Refunds are issued from your Stripe dashboard and reflect in Tyzra automatically.

Already have paying clients on Stripe?

After connecting your existing account, click Import from Stripe. Active subscriptions Tyzra doesn't know about are pulled in and matched to your roster by email. Your clients notice nothing and don't re-enter a card.